Why am I paying tax on shipping and handling?
State tax regulations require that we collect sales tax on shipping and handling where applicable. All sales tax collected are paid to the state where the merchandise is being shipped.
How is sales tax determined?
The sales tax rate is determined by the location where the merchandise is being shipped.
What countries does Modern Fit Menswear.com ship to?
We ship to states within the United States only.
My tracking states my package was delivered, but I did not receive it. How long do I have to claim non-delivery on my package?
Modern Fit Menswear has a 10-day window policy from delivery date where our team can start a trace/file a claim with the carrier service. Anything outside the 10th day, will result in a loss. For additional information, please contact us at info@ModernFitMenswear.com.
Can I use copies of the pictures on your website for my own use?
No. We do not own unlimited use of our photography and therefore cannot authorize usage for any reason.
How can I find answers to any additional questions I may have?
Please contact info@ModernFitMenswear.com.
How do I return a Modern Fit Menswear.com purchase?
You can return an online order based on the Returns and Refunds policy. At the bottom of each page, select Returns and Refunds. Please follow the steps for requesting a return.
You can also return an online order at a Modern Fit Menswear Retail Store.
Please note, fragrance is eligible for return only if unopened, unused and in condition to sell.
Can I return sale merchandise purchased from Modern Fit Menswear.com?
Sale merchandise can be exchanged or you can receive store credit and is included in our 14-day return policy with the exception of Final Sale merchandise as marked on your order confirmation. Final Sale merchandise may not be returned or exchanged.
Are shipping and handling charges refundable?
No, shipping and handling charges are non-refundable.
Can I return merchandise purchased from ModernFitMenswear.com at a Modern Fit Menswear Retail Store?
Yes. For additional information, view the Contact page.
How do I return a gift purchased from Modern Fit Menswear or ModernFitMenswear.com?
If you received an item from Modern Fit Menswear or ModernFitMenswear.com as a gift, you can return it in exchange for a Modern Fit Menswear or ModernFitMenswear.com credit for its current selling price. Item must be unworn, unwashed, unaltered merchandise in condition to sell with original tags attached for an exchange within 14 days of purchase date at a Modern Fit Menswear Retail Store or at ModernFitMenswear.com.
Please contact us at info@ModernFitMenswear.com to process an online gift return.
How will I be refunded for a purchase made with online credit?
For purchases made with a ModernFitMenswear.com credit, the return will be issued as a ModernFitMenswear.com credit.
PAYMENTS, REFUNDS & PROMOTION CODES
Can I get a refund in a different payment method than used on my original order?
No, all refunds will be issued in the original form of payment.
Can I obtain a price adjustment for an online purchase?
No, we do not offer price adjustments.
Will you match the price of an item that I see marked down elsewhere?
We will match the lower price of an item seen elsewhere in the exact style, color and size.
- Documentation must be provided showing the product with the listed lower price.
- A price match must occur at the time an order is placed online or purchase made in the store.
- We do not price match third-party sellers on marketplaces such as Amazon or auction sites like eBay.
- Competitor specials, clearance, closeout or liquidation prices are excluded.
- Please contact us at info@ModernFitMenswear.com, and we’ll adjust the current selling price to match the documented selling price.
Can I return an item I purchased with a promotion code?
Yes, you can return an item purchased with a promotion code, provided the item was not a Final Sale and is made in accordance with the Return policy. Or, you can apply a credit for the amount you paid towards a new item at its current price. A previously used promotion code cannot be applied to the sale of a different item.